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 White paper for citizen services

We will do our best to upgrade service quality, and will serve you, the residents in the East District with the greatest enthusiasm and offer the best services to make the East District further wonderful.

  Ccope of Service

Civil Affairs office Oversees the management of autonomous administration, elections, disaster rescue, recreational centers management, environmental hygiene promotion, mediation services, funeral services, folk customs and religious rituals, military service administration, land administration, 37.5% arable land rental reduction, civil defense, non-urban land control, Indigen and Hakka affairs, employment counseling, and other related affairs.
Social Affairs Section Oversees the management of social administration, social welfare, national health insurance, national pensions, labor administration, community development, community recreational centers management, new immigrants services, counselling for social groups, victim shelters and settlement, and other related affairs.
Economic Development Section Oversees the management and management of parks, investigation and management of agriculture, forest, fishery, and livestock farming, agricultural development, investigation and management of industry and commerce, construction of commercial circle, protection of consumers, water & road engineering, construction engineering, maintenance engineering, street lamps and road trees management, construction and maintenance of activity centers, investigation and reporting of illegal buildings and other affairs concerning economic construction, agriculture and public engineering.
Community And Cultural Services Section Oversees the management of library, citizens education, sports, arts & culture, community arts, celebrations and festivals, heritage sites and historical documents, tourism promotion, and other affairs concerning culture.
General Affairs Section Handles official documents, official seals, files, general affairs, meetings, cashiers, investigations & research, information, legal affairs, public relations and other affairs irrelevant to other sections.

Our services

  1. The office is wide and bright, and the height of information desk is lowered to help the civilians seek services;
  2. updating and enhancing the functions of the information desk; providing business consultancy service and direction;
  3. strengthening colleagues’ and volunteer workers' educational training; refining the staff’s competence, and providing civilians with rapid and satisfied services;
  4. When you seek services in the District Office, our staff will provide you with the most sincere services in a respective and courteous manner;
  5. When you require the relevant information, we will provide you with the most detailed and updated information;
  6. We will answer phones considerately and efficiently;
  7. The office is equipped with a service box at the information desk. Your precious opinion on our services performance is greatly appreciated and will help us improve our services.

 We look forward to your comments

If you are not satisfied with our services, please feel free to let us know. We will listen to your comments and take care of your complaints as soon as possible. If you have any ideas or suggestions, please do the best to provide them to us to help us improve ourselves.

No. 100, Chongsyue Rd. , Tainan City

Service operator: 06-2680622

Fax No.: 06-2687557

If you need further information about the Office’s services, call us, please. We are glad to be at your service.