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The ¡§ White paper for civilian services ¡¨ is a gift contributed by the East District Office to all folks in the District. We are committed to making every endeavor to upgrade our service quality, and will serve you, the residents in the East District, as our most honorable ¡§ customers ¡¨ . We feel very honored to be of service to you.
In the spirit of ¡§ passion and responsibility ¡¨ , we provide the best service to the civilians in the District to build a better East District. The District Office staff will provide service to you with the greatest enthusiasm. |
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| Civil Affairs office |
Handling the affairs about autonomy, land administration, education, environmental protection, health, religion, custom, literature, ritual, election campaign, meditation and aborigines, and other items related to civil affairs |
| Social Affairs Section |
H andle the affairs about social welfare, social assistance, national health insurance, public groups a nd labors, and other items related to social affairs |
| Economic Construction Section |
Handling the affairs about agriculture and forest, foods, fishery and farming, industry and commerce, civil engineering, and assistance to tax collection, and others related to production and construction |
| Military Service Section |
Handling conscription, logistics, group training, military service and administrative affairs related to military service, and paperwork, archives, general affairs, treasury, property management, official seals, transfer, legal system, research and evaluation, service offering benefit to the public, and other services not handled by the other units |
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1. The office is wide and bright, and the height of information desk is lowered to help the civilians seek service;
2. The office is equipped with a service box at the door. Your precious opinion of our service performance is greatly appreciated and will help us improve our service.
3. A leisure area is installed where newspapers and books are available to you when you take a break in the processing of seeking public services;
4. Update and enhance the functions of the information desk; provide business consultancy service and direction; complete the forms on behalf of civilians; provide reading eyeglasses for your use;
5. Promote the environmental protection in the office; perform classification of trash and resource recycling to create a fresh office environment;
6. Perform flexible service hours at ¡§ lunch break ¡¨ for handling applications for reissue of bus tickets for the aged, report-in of reservists upon demobilization and other military service affairs to help office workers;
7. Strengthen the services and care to draftees and their family, and handle the substitute service affairs in accordance with the relevant policies;
8. Strengthen colleagues ' and volunteer workers ' educational training, refine the staff ' s competence, and provide civilians with rapid and satisfied services;
9. Create the bilingual office environment and produce the various Chinese-English signs. |
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1. When you seek services in the District Office, our staff will wear identification certificates and provide you with the most sincere services in a respective and courteous manner;
2. When you require the relevant information, we will provide you with the most detailed and updated information;
3. We will answer the phone considerately and efficiently;
4. We will respond to all applications, complaints and controlled cases within the prescribed time limit. |
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If you are not satisfied with our services, please feel free to let us know. We will listen to your comments and take care of your complaints as soon as possible. If you have any ideas or suggestions, please provide them to us to help us improve ourselves.
No. 100, Chongsyue Rd. , Tainan City
Service operator: 06-2680622
Fax No.: 06-2687557 |
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